Effective Date: December 1, 2022
We remind you that if you visit a link outside of ICATSystems.com you are subject to the privacy policies of that site.
Collection and Use of Information
We may collect and use the following information:
1. Personally Identifiable Information
Information you disclose through the use of our Site, Software, and Services can include:
Accounts. In order to set up an account, request a trial, take an online course, or complete a purchase on ICATSystems.com, we ask you to register and input a limited amount of personally identifiable information (including email address, name, organization, and contact information). We store this information you add as your account profile.
Software Registration. In order to use the ICAT Software you will be required to activate your license and register the Software. When you do, we receive the name of your QuickBooks Company File. (See item 3 below for more on data use with the ICAT Software.)
Forms. ICATSystems.com uses interactive forms that let you voluntarily submit personally identifiable information (such as your e-mail address, name, or organization) for purposes including, but not limited to: request for information; register to receive e-mail updates and newsletters; register for a webinar; or, send questions and comments to ICAT Systems.
Communications. When you contact or engage with ICAT Systems (e.g. via email, phone, social media, events, or other means), we may keep a record of your communication, including contact information, to inform you of updates, products, and services.
Some information we collect automatically may be linked to you and your activity on our Site and Services.
Engagement Information. We track engagement with our offerings, such as attending or viewing a demo, or opening and clicking links in an email. We track usage of online training, including the time spent and files downloaded.
How we use this information
We use your personal information to help you utilize ICAT Systems’ Software, Services, and other offerings.
ICAT Systems may use the information you provide to communicate with you for business purposes. We may use information collected to tailor our communications with you.
ICAT Systems sends administrative and service-related emails (including registration confirmations, order confirmations, renewal and expiration notices, software updates) to registered users of the Site, Software, and/or Services. You may not opt-out of these service-related emails. You may contact us if you wish to change the user associated with your company account, or to have your account removed from service-related communications.
ICAT Systems also sends general email communications, including but not limited to marketing information on ICAT Systems’ products and services, customer service, feedback, or other informational purposes. You may opt-out or change your preferences for marketing and informational emails at any time through the list settings in the email footer or by emailing us at firstname.lastname@example.org.
We use engagement and analytics data to understand how users interact with our Site and Services, and to improve our offerings and user experience.
We do not share any personal information with outside parties except to the extent necessary to provide the service. We will not sell or rent your personal information to anyone.
2. Non-Personal Information
Information we collect through use of our Site and Services
Like most website operators, ICAT Systems automatically collects non-personally-identifying information of the sort that web browsers and servers typically make available. Technical information collected from the Site may include:
- Date and time of access
- URL address of the ICATSystems.com webpage visited
- Internet domain and IP address from which our website was accessed
- Type of browser and operating system used to access our Site (if provided by the browser)
- URL address of the referring page (if provided by the browser)
- Link source and medium
- Completion or success status of the request for a web page or other online action
We utilize Google Analytics to collect and analyze the above information.
How we use this information
ICAT Systems uses this non-personally-identifying information to better understand how ICATSystems.com visitors use the Site, and to provide the best possible experience.
3. ICAT Software Information
ICAT Systems uses a product license key to authenticate the ICAT Software validity and to verify the use of the Software is in compliance with the Software License Agreement. When activating the license key, ICAT Systems receives a minimum necessary information to confirm compliance: IP address, Company File Name, and Activation Date. ICAT Systems does not receive any other accounting or finance data provided via the ICAT Software or third party services. ICAT Systems will only have access to your accounting system or ICAT Software data if you choose to share it, e.g. for the purpose of customer support. Any data shared for customer support will be used for the express purpose intended.
An ICAT Systems customer may engage ICAT Systems in a professional services arrangement. Under such an arrangement, the customer willingly provides access to accounting system data to be used for the express purposes intended.
A cookie is data that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website such as to help improve your access to our Site and identify repeat visitors to our Site.
ICAT Systems employs security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
We care about the safety and privacy of children online. ICATSystems.com does not knowingly contact or collect personal information from children under 18. ICATSystems.com is not intended to solicit information of any kind from children under 18.
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